Overview
These Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using our site, you agree to be bound by these terms.
We reserve the right to refuse service to anyone for any reason at any time. Content on this site may change without notice. We are not responsible if information available on this site is inaccurate, incomplete, or out of date. You agree not to use our products for any unlawful or prohibited purpose.
We make every effort to display products as accurately as possible, including images and descriptions. Variations may occur due to manufacturing changes, packaging updates, or stock availability. We reserve the right to modify or discontinue any product at any time.
Prices on the website are in Australian dollars (AUD) unless stated otherwise. We reserve the right to change pricing without notice. By completing a purchase, you agree to provide accurate payment, billing, and shipping information. Payments are processed securely through third-party gateways and we do not store full payment details.
An order confirmation email acknowledges receipt but does not guarantee acceptance. Orders may be cancelled if items are unavailable, there is a pricing/listing error, payment cannot be verified, or unusual activity is detected. Refunds are issued where applicable.
Delivery timeframes shown during checkout are estimates only. Actual delivery may vary due to factors outside our control, such as carrier delays, fulfilment times, or peak periods. Items may arrive separately depending on stock and dispatch arrangements. You are responsible for providing an accurate delivery address. Full details are in our Shipping & Delivery Policy.
Returns and refunds are handled in accordance with Australian consumer law and our store policies. If an item is faulty or damaged, contact us promptly with details so we can assess the issue. Refer to our Refunds & Returns Policy for full information.
You agree to provide complete, accurate, and current account information for all purchases. We may limit or cancel quantities purchased per person, per household, or per order at our discretion.
Our store may contain links to third-party websites or services. We are not responsible for the content or practices of these external sites. Some services used in our store (e.g., payment processors, analytics tools, fulfilment partners) operate under their own terms.
Your submission of personal information through the store is governed by our Privacy Policy.
You are prohibited from using the site or our products for unlawful activities, violating regulations, compromising site security, distributing harmful software, or infringing intellectual property. Violation may result in termination of access.
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our products, delays in shipping, service interruptions, or inaccuracies on the site. This does not limit your rights under Australian consumer law.
You agree to indemnify and hold harmless our business, affiliates, partners, employees, and service providers from any claim arising from your breach of these Terms.
We may update or modify these Terms of Service at any time. Changes take effect once posted on the website. It is your responsibility to review the terms periodically.
For any questions regarding these Terms of Service, please contact us through our Contact page.
